Frequently Asked Questions

olx90 follows a standard Know Your Customer (KYC) process. You will typically be asked to submit a clear scan or photo of your Computerised National Identity Card (CNIC), a selfie holding your CNIC, and in some cases a recent utility bill or bank statement as proof of address. KYC is a mandatory compliance step and must be completed before withdrawals are approved. Incomplete or mismatched documents will delay verification.

Yes. olx90 is strictly an 18+ platform — or the higher minimum age required by the relevant operator or license jurisdiction. Users who do not meet the minimum age threshold are not permitted to register or access any real-money features. Age verification is carried out during the KYC process. If a user is found to be underage, their account will be closed immediately and any deposits returned. Local laws in Pakistan may impose additional restrictions on gambling participation.

No. Each user is permitted to hold one account only. Creating duplicate or multiple accounts — whether under the same name, the same CNIC, the same device, or the same payment method — is a breach of the platform's terms and conditions. Duplicate accounts may be suspended without notice, funds may be forfeited, and users may be permanently banned. If you have forgotten your login credentials, use the account recovery option rather than registering again.

Use the "Forgot Password" link on the login page. Enter the email address associated with your olx90 account and a reset link will be sent to your inbox within a few minutes. Click the link, choose a new strong password (at least 8 characters, mixing letters, numbers and symbols), and log in. If you no longer have access to the registered email, contact [email protected] for manual account recovery — identity verification will be required.

Minor details such as your contact number, preferred language or notification settings can usually be updated from within your account profile. However, core identity details — your full legal name and date of birth — cannot be changed after KYC verification, as these must match your official CNIC. If there is a genuine error in these fields, contact support with documentary evidence. Address updates may require re-submission of a proof-of-address document.

Minimum deposit thresholds vary by operator and may change over time. As a general reference for Pakistani players, many platforms set a minimum first deposit in the range of PKR 500 to PKR 1,000. Always check the cashier section of the specific operator platform for the current minimum applicable to your chosen payment method. Depositing below the minimum will result in the transaction being declined.

olx90 references familiar Pakistani payment rails for context. These include mobile wallets such as Easypaisa and JazzCash, the Raast instant payment system, and bank transfers via institutions like HBL, UBL, Meezan Bank and Bank Alfalah. These names are mentioned as contextual payment references only — olx90 does not claim that any of these providers endorse, support or facilitate gambling transactions. Always verify supported methods directly with the operator.

Processing times depend on the operator and the withdrawal method selected. Generally, e-wallet withdrawals are completed within 24 to 48 hours after approval, while bank transfers may take 3 to 5 business days. Pending KYC verification can extend this timeline — it is strongly recommended to complete identity verification before requesting your first withdrawal to avoid delays. Withdrawal requests submitted on Pakistani public holidays may also experience additional delays.

Most licensed operators do not charge internal fees on deposits or withdrawals. However, your payment provider — whether a bank or mobile wallet — may apply its own transaction charges. Additionally, currency conversion fees may apply if the operator's base currency differs from PKR. Always review the fee schedule in the operator's cashier section before completing a transaction to avoid unexpected deductions from your deposited or withdrawn amount.

A withdrawal may be held or declined for several reasons: incomplete KYC verification, an outstanding active bonus with wagering requirements still attached, a mismatch between your account name and the registered payment method name, or a security review triggered by unusual account activity. Check your account notifications first. If the issue is unclear, contact the operator's support team and have your CNIC and recent transaction records ready to speed up the resolution process.

olx90 covers a wide range of sports markets popular with Pakistani users. Cricket is the flagship offering — with markets covering Pakistan national team fixtures, PSL (Pakistan Super League) T20 matches, ICC tournaments (World Cup, Champions Trophy, Asia Cup), and international bilateral series. Beyond cricket, you will find football (domestic and international), UFC/MMA, tennis, basketball and kabaddi. Market depth varies by sport and event importance, with live in-play betting available for major fixtures.

Live in-play betting lets you place wagers on a match while it is actively in progress. During a T20 or PSL game, odds update ball by ball — reflecting current run rate, wickets fallen, overs remaining and match situation. You might bet on the next wicket, the next over's runs, the top scorer of an innings, or the outright match winner as events unfold. Odds shift rapidly during in-play, so decisions need to be made quickly. A stable internet connection is essential for live betting, especially on mobile in cities like Lahore or Karachi.

The live casino section features real human dealers streaming in real time. Common titles include Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti and game-show formats such as Crazy Time and Lightning Dice. Bet limits typically span a wide range — from low-stake tables starting around PKR 200 per hand, up to high-roller rooms with limits in the tens of thousands of PKR per round. Table availability and specific titles depend on the operator's live casino provider.

Yes. In addition to sports betting and live casino, olx90 covers slot game titles from leading software providers — ranging from classic 3-reel fruit machines to modern video slots with multiple paylines, bonus rounds, free spins and progressive jackpot pools. Instant win games including crash titles (like Aviator), virtual sports, keno and scratch cards are also available on most operator platforms referenced by olx90. Minimum bets on slots often start as low as PKR 10–20 per spin.

Return to Player (RTP) is the theoretical percentage of all wagered money that a game will pay back to players over a very large number of rounds. A slot with 96% RTP, for example, returns PKR 96 for every PKR 100 wagered over the long term — the remaining 4% is the house edge. RTP is a long-run statistical figure, not a guarantee for any individual session. Higher RTP games generally offer better value over time, but short-term outcomes remain determined by random number generation (RNG).

A welcome bonus is an introductory offer for new players making their first deposit. The most common format is a deposit match — for example, a 100% match up to PKR 10,000 means that if you deposit PKR 5,000, the operator adds another PKR 5,000 in bonus funds to your account. Welcome bonuses are subject to wagering requirements and terms that must be met before the bonus or any winnings derived from it can be withdrawn. Always read the full bonus terms before opting in.

Wagering requirements (also called playthrough requirements) specify how many times you must bet your bonus amount before it converts to withdrawable cash. A 30x wagering requirement on a PKR 3,000 bonus means you must place a total of PKR 90,000 in qualifying bets. Not all game types contribute equally — slots may contribute 100%, while live casino games contribute only 10–20% in many cases. Check the specific contribution rates for each game type in the operator's bonus terms.

Yes. Most operators featured on olx90 offer reload bonuses, cashback deals, free bet clubs and loyalty reward programmes for returning players. During high-traffic periods — such as the PSL season, ICC Cricket World Cup, major UEFA Champions League knockout rounds or UFC Pay-Per-View weekends — operators frequently run special event promotions with enhanced odds and prize draws. Check your account's promotions page regularly and opt in before placing qualifying bets where required.

A free bet is a token that lets you place a wager of a specified amount without risking your own PKR balance. If the free bet wins, you receive the profit only — the original stake amount is not returned as it would be with a real-money bet. Bonus cash, by contrast, sits in your bonus wallet and contributes both stake and return toward wagering requirements when you win. Free bets are typically single-use, expire within a set number of days, and may be restricted to certain markets or minimum odds.

No. Bonus funds are not withdrawable until all associated wagering requirements have been fulfilled within the specified time limit. Attempting to withdraw before completion will typically result in the bonus balance being forfeited. In most cases, your real-money balance remains withdrawable at any time — only the bonus portion is locked. If you no longer wish to pursue a bonus, many operators allow you to forfeit it voluntarily from the account settings before withdrawing your available real-money balance.

olx90 applies industry-standard security practices including SSL/TLS encryption on all data transmitted between your device and the platform, secure password hashing, and two-factor authentication (2FA) availability on accounts. Personal data is handled in accordance with the platform's Privacy Policy. You should also take personal precautions: use a unique strong password, enable 2FA where available, and never share your account credentials with anyone — including friends and family members in Karachi, Lahore or anywhere else.

Act immediately. Change your password at once and, if available, revoke all active sessions from your account security settings. Contact [email protected] to report the suspected unauthorised access and request a temporary account freeze while the incident is investigated. Do not make any further deposits or withdrawals until the matter is resolved. If you suspect your registered email account has also been compromised, secure that first — as it is the primary account recovery route.

Responsible gambling tools are accessible from your account settings under a section typically labelled "Responsible Gambling", "Player Safety" or "My Limits". You can set daily, weekly or monthly deposit limits (e.g., PKR 5,000 per week), loss limits, session time limits and reality check notifications. Reducing a limit takes effect immediately. Increasing a limit requires a mandatory waiting period — usually 24 to 72 hours — designed to prevent impulsive decisions. Set limits before your first deposit as a proactive measure.

Self-exclusion is a formal request to block yourself from accessing the platform for a defined period — from a minimum of 6 months up to permanent exclusion. It is the strongest responsible gambling tool available and is recommended when gambling is causing serious harm. To apply, navigate to the responsible gambling section of your account settings and choose self-exclusion, or contact support directly at [email protected]. During the exclusion period, you will not be able to log in, deposit or receive promotional communications. For more detail, visit the Responsible Gambling page.

Gambling in Pakistan is governed by the Prevention of Gambling Act, 1977. olx90 does not provide legal advice and does not claim that online gambling is lawful in Pakistan. olx90 does not hold a Pakistani gambling license and does not claim endorsement or authorisation from any Pakistani government body, the PTA, the State Bank of Pakistan, or any provincial authority. Users are solely responsible for understanding and complying with all applicable local laws in their province and city before participating in any gambling activity.

If gambling is negatively affecting your finances, relationships or mental health, please seek support immediately. Recognised resources include Gamblers Anonymous (international fellowship with online meetings), GamCare (free English-language helpline and chat), BeGambleAware (online self-assessment tools and support) and Umang Pakistan (a Pakistani mental health helpline available in Karachi, Lahore, Islamabad, Rawalpindi and other cities). You can also reach olx90 directly at [email protected]. For full details, visit the Responsible Gambling page.